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Privacy Statement

Details of how we use and protect any personal information that you supply to us in the course of using this site.


In this Statement, “Metanoia” means Metanoia Institute whose registered office is at 13 North Common Road, Ealing, London, W5 2QB.


Metanoia is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

By submitting your information to Metanoia by email, use of the Metanoia web site or otherwise, you consent to the use of that information as set out in this policy. Metanoia may from time to time modify the terms of this policy and any changes will be posted on this page.

Information Collection and Use

Should you provide Metanoia with your contact information (such as name, company, address, and email address) this information will only be used to contact you for the purpose for which you have expressed an interest such as, for example, the training provided by Metanoia.

If you use the Email to a friend option, your name will be transmitted to the recipient, but neither your name nor the recipient's details will be retained.

Where your contact information has been provided to Metanoia for the purposes of a seminar, event or similar activity to be held by Metanoia, your contact information will be used to enable Metanoia to facilitate the seminar, event or similar activity.


A cookie is a piece of data sent to a web site user’s browser and stored on a user’s hard drive tied to session information about the user. On the Metanoia web site, cookies are used to remember your preference of site mode (e.g. Full Graphics or Text Only version) and to determine your right to access private content. No personally identifiable information is stored in the cookie and once a browser is closed, the cookie terminates, other than in respect of recalling your site accessibility preference.


Whilst Metanoia takes all reasonable precautions to protect personally identifiable information from loss, misuse, alteration or destruction and complies with the Data Protection Act, data transmission over the Internet may not be adequately secured by the sender. As a result, Metanoia cannot ensure the secure receipt of any information that is sent to Metanoia by this medium and any such information is sent at your own risk.

Updating and Deleting

If the contact information held by Metanoia changes, or if you wish Metanoia to delete certain contact information from Metanoia records, please use the Email Us link to tell us.

Other Web Sites

Metanoia cannot be responsible for the privacy practices of third parties whose web sites may be referenced in the Metanoia web site.


We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Metanoia website. To find out more about the cookies, see our privacy policy.